Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies cannot normally be used to identify you by name on their own. However, information collected through cookies may be combined with other information that we hold about you, where permitted by applicable law.

Luckydreams Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Some cookies are set by us and some may be set by third-party service providers that support website operation, security, analytics, communications or other services. The use of a third-party cookie may be governed by that provider’s own privacy or cookie policy. We recommend reviewing those policies where they are made available.

How cookies may be used

• To help pages load correctly and provide core website functions.
• To remember settings, preferences and choices made during a visit.
• To support account access and help maintain the security of online sessions.
• To identify unusual activity, reduce fraud risks and protect the website and its users.
• To understand how visitors use the website and identify areas that may need improvement.
• To measure the effectiveness of website content, campaigns or communications, where permitted.
• To provide information or advertising that may be more relevant to a user’s interests, where applicable and lawful.

The cookies used on a particular page or service may vary. Some cookies may be necessary for the website to operate, while others are optional and are used to improve functionality or understand website activity. The categories below are provided to explain the general purposes for which cookies may be used.

Strictly necessary cookies

These cookies support essential website functions. They may help with navigation, account sessions, security controls, load balancing, fraud prevention and the delivery of pages or services that you request. Without these cookies, parts of the website may not work properly. Because they are necessary for core functions, they may not be disabled through ordinary preference tools, although you can usually block them through your browser. Blocking them may prevent access to some features.

Preference and functionality cookies

These cookies allow the website to remember choices made by you. For example, they may remember language, display, region, consent or other settings. They are designed to make future visits more convenient and help provide a more consistent experience. If these cookies are disabled, you may need to enter certain preferences again, and some features may not operate in the way intended.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This may include pages viewed, links selected, approximate visit duration, navigation paths, device type, browser information and general website performance data. This information is generally used in aggregated or pseudonymous form to understand traffic, monitor performance, find technical issues and improve content and services.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure communications, understand interactions with promotional content and show information that may be more relevant to your interests. These cookies may be placed by us or by third parties acting on our behalf. They may also help limit repeated advertisements and measure whether a campaign has reached its intended audience. You may be able to refuse these cookies through the consent tool or your browser settings.

Session and persistent cookies

Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary depending on its purpose. A consent cookie, for example, may be used to remember a preference, while a security cookie may be used only for the duration of an online session.

When available, our cookie preference tool allows you to accept or decline optional categories of cookies. You can change your choices through that tool if it is available on the website. Changing your preferences may not remove cookies that were already stored on your device. To remove existing cookies, you may also need to use your browser or device settings.

Managing cookies through your browser

Most browsers allow you to view, delete, block or restrict cookies. Browser settings may also allow you to receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should consult the relevant help or support information for your browser. You can generally manage cookies through options such as privacy, security, content settings or site settings.

1. Open your browser or device privacy settings.
2. Review the available cookie, site data or tracking controls.
3. Choose whether to allow, block, delete or restrict cookies.
4. Apply the settings and revisit the website if necessary.
5. Review the settings periodically, particularly after updating your browser or device.

If you block all cookies, certain website functions may be unavailable or may not perform correctly. You may also be asked to provide the same information or confirm the same choices on each visit. Disabling cookies does not necessarily prevent all forms of online advertising or data collection, because other technologies or settings may be involved.

Mobile devices

Mobile devices may provide operating system settings that control advertising identifiers, app permissions, storage and tracking. The available controls depend on your device and operating system. You should check the privacy settings supplied with your device and any relevant application settings. If you use the website through a mobile browser, you can also manage cookies through that browser’s privacy controls.

Information obtained through cookies may include technical and usage information such as an IP address, browser type, device details, operating system, approximate location, pages visited, dates and times of access, referral information and actions taken on the website. Depending on the circumstances, this information may be treated as personal information under applicable Australian privacy law. We handle information in accordance with our Privacy Policy and applicable legal requirements.

Third-party providers may process information collected through cookies to provide services to Luckydreams Casino. These providers may include website hosting, security, analytics, communications, payment, identity, advertising or technology service providers, depending on the services available on the website. We expect service providers to handle information appropriately, but their own terms and policies may also apply.

Cookies may be used to support responsible operation of the website, including security checks, account protection and the detection of activity that may breach applicable terms. Cookies do not change the requirement to comply with relevant age, identity, account, responsible gambling or other legal checks. We may retain cookie-related information for as long as reasonably required for the purpose for which it was collected, to meet legal obligations, resolve disputes, enforce terms or protect our rights.

Children and age-restricted services

Our services are intended only for people who meet the applicable legal age and eligibility requirements. We do not knowingly seek to collect information from children through the website. Cookies and similar technologies must not be used to access or use age-restricted services on behalf of a person who is not permitted to use them.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, our practices or applicable legal requirements. The updated version will be made available on this page and will show the relevant update date where appropriate. You should review this policy periodically. If a change requires a new consent choice, we may ask you to confirm your preferences again.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to make a privacy request or need help managing your preferences, please use the contact or support options made available on the Luckydreams Casino website. When making a request, provide enough information for us to understand and respond to it, but do not send unnecessary sensitive information through an unsecured channel.